What Our Customers Are Saying

Monroe-County-Seal-Small-102x100

Monroe County, FL

“I like the fact that Selectron adjusted their processes to what would work best for myself and our agency. That’s what continues to sell Selectron as a company to work with.”

 

Karen Pleasant Gonzalez, Application Analyst
VoicePermits

Prescott-Valley-AZ-323x80

Prescott Valley, AZ

“I’ve said to my boss and my employees that when it comes to having contracted work with a vendor like Selectron, they have set the standard for us now.”

 

Mark Lusson, Customer Accounts Manager
Relay Utility Pack

Washington-County_MD-84x100

Washington County, MD

“If you’re looking for efficiency, dependable service, and outstanding support, I would recommend going with Selectron.”

 

 

Angela Smith, Deputy Director/Deputy Code Official
VoicePermits

Garland, TX

“Selectron is the only vendor that we pay maintenance to that actually does quarterly maintenance on our solution. I feel like I’m getting value for the money.”

 

James Bartosh, System Engineer
VoicePermits

Oklahoma City, OK

“We trust Selectron’s IVR system so much that when we first launched the system, we forwarded all of our department calls through the IVR on day one.”

 

Stan Reichert, IT Project Manager
VoicePermits

San Angelo, TX

“Selectron’s IVR processes 2,500 payments a month, eliminating the need for our staff to handle them manually.”

 

 

Mary Cleveland, Billing & Receipts Manager
Hosted VoiceUtility

Fontana, CA

“The Selectron system is better than other offerings because of its reliability and cost performance.”

 

 

Marc Tamayo, IT Senior Business Analyst
VoicePermits

Corvallis, OR

“[The outbound notification is] really the most efficient option that we could’ve selected. It’s just been a great success. It saves us time, money, and effort.”

 

Tony Krieg, Customer Service Manager
VoicePermits

Hanover County, VA

“The inspectors love it. They’ve been able to increase their time in the field.”

 

 

 

Theresa Arnold, Business Manager
VoicePermits

Gainesville, GA

“If anybody is looking for an IVR solution or option to make payments available for their customers, I would rate Selectron as one of the best companies I have ever seen or been involved with.”

 

Tina Wetherford, Finance & Admin Division Manager
VoiceUtility

Roseville, CA

“VoiceUtility makes a huge difference for us. Our goal is to push people back into the IVR whenever possible to keep our costs down and reduce inefficiencies.”

 

 

Andrea Blomquist, Service Manager
VoiceUtility

Tucson Water, AZ

“Selectron’s staff are very responsive. They are there to support us, assist us, and work to rectify any issue immediately.”

 

 

 

Jane Slama, Billing Office/Call Center Superintendent
VoiceUtility

Do you have a Selectron experience you’d like to share with us? We’d love to hear it. Click on the button to tell us all about it.

Solutions for Customer Success

Join our growing list of customers by implementing our trusted solutions that provide real value for you and your customers

BUILDING AND PLANNING

Inspection requests, permit status, and field notes are daily tasks your department must handle. Our solutions will provide efficiency.


Learn More

UTILITIES

You rely on positive customer interaction. We’ll help maximize staff productivity, increase revenue collection, and boost customer satisfaction.


Learn More

COURTS

Your court clerks juggle customer requests. Deploying our interactive solutions will help offload routine tasks to provide focus on more complex inquiries.


Learn More

ENTERPRISE

Our expertise in delivering cost and time-saving solutions enables us to provide trusted solutions across a breadth of local, state, and federal agencies.


Learn More