The six formerly harried court clerks, unhampered by a barrage of phone calls no longer have to work long hours. City of Sugar Land, TX
Sugar Land's Tangible Benefits:
- Eliminates unnecessary overtime
- Frees staff from processing payments and handling inquiries to focus on more critical tasks
- Delivers 24/7 fine, fee and utility payment access to court and utility customers
- Provides inspection scheduling and posting capabilities from the field contractors and inspectors
Like no other time, government and utilities are challenged to operate on a limited budget while continuing to provide the highest level of service to constituents. Selectron's innovative interactive voice, web, and mobile solutions have helped hundreds of agencies facing these circumstances. Interactive voice response (IVR), interactive web response (IWR), and mobile solutions are no longer a convenience, but a necessity.
Automating routine government processes, our interactive solutions
benefit communities by providing easy, 24-hour access to
the information citizens require while saving staff
valuable time. A variety of agencies – building and
planning, utilities, courts, tax and revenue, and more – have
benefited from our solutions. We can seamlessly integrate
our technology with your database software – whether
commercial or custom – and tailor it specifically to your
needs.
Our extensive voice, web, and mobile product suite will improve your service to your community by:
- Giving your citizens around-the-clock access to information
- Reducing the time your staff spends on routine tasks
- Maximizing your agency’s efficiency
- Lowering your costs and expediting your revenue collection processes