Solutions
Building and Planning Solutions
Your inspectors are hampered by antiquated processes, contractors are impatiently awaiting inspection results, and your counter staff are swamped by requests and paperwork. Our inspection processing solutions will streamline all of your routine processes in the field and behind the counter. Offer your staff and customers 24-hour telephone and web access for inspection results, plan review status, inspection processing, code enforcement, and more, and give your inspectors the in-the-field mobile capabilities to work more efficiently.
WebPermits is an interactive web response (IWR) solution that expands a building and planning department’s services, making them available to online users. Designed to operate within your agency’s secure network, WebPermits makes permit records easily accessible via the web, allowing users to perform related processing functions in real time, around the clock.
With WebPermits, contractors can schedule or cancel inspections, review the status of plans, obtain inspection results, and securely pay fines or fees by credit card or electronic check.
Benefits:
- Intuitive and user-friendly interface for non-technical users
- Users enjoy 24/7 access to inspection results without involving your staff or raising security issues
- Accessible from any location with an Internet-connected computer
- Information is updated in real-time, ensuring users have the most up-to-date information available
- Results are printer-friendly for historical records
Features:
- Inspection scheduling, including the ability to cancel and reschedule an inspection
- Viewable and printable inspection results
- Viewable and printable permit history, including notes and comments
- Real-time updates to your land management database
- Additional functionality modules including Payment Processing, Plan Review, and Zoning Status can be purchased at any time to expand your system’s capabilities