Solutions
Building and Planning Solutions
Your inspectors are hampered by antiquated processes, contractors are
impatiently awaiting inspection results, and your counter staff are
swamped by requests and paperwork. Our inspection processing solutions
will streamline all of your routine processes in the field and behind
the counter. Offer your staff and customers 24-hour telephone and web
access for inspection results, plan review status, inspection
processing, code enforcement, and more, and give your inspectors the
in-the-field mobile capabilities to work more efficiently.
Optional Modules
Your agency is a dynamic entity and as new contractor or staff concerns arise you want to ensure your interactive system accommodates your changing business
practices. Selectron accounts for the constantly
evolving marketplace, offering you a large library of
enhancement modules so you can expand your system’s
capabilities as your requirements demand and your
budget allows. Listed below are some of the most
popular add-on modules for building and planning agencies.
Permitting Modules
| MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| Certificate of Occupancy | • | • | • | |
| Complaint/Code Enforcement | • | | | |
| Correction Codes | • | | | |
| Escrow Account Balance | • | • | • | |
| Inspections Results and History | • | • | • | |
| Limit Inspections | • | | | |
| Permit Verification | • | | | |
| Plan Review Status | • | • | • | |
| Utility Notification | • | • | • | |
| Zoning Status | • | • | • | |
Outbound Delivery Services
| MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| Automatic Results Notification | • | • | • | • |
| Automatic Scheduling Notification | • | • | • | • |
| Expiring Permits Notification | • | • | • | • |
| Issued Permits Notification | • | • | • | • |
| Outbound Alert | • | • | • | • |
Payment Processing
| MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| Credit Card | • | | | |
Electronic Check
| • | | | |
| Payment Extensions/Arrangements | • | | | |
| Pinless Debit Card | • | | | |
CSR Modules
| MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| CTI/Screen Pop | • | | | |
| Desktop Delivery | | • | • | • |
General Information
| MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| CommunitySelect | • | • | | |
| Staff Directory | • | | | |
Customer Experience
| MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| Professional Voice | • | | | |
| Spanish Language | • | | | |
| Speech Recognition | • | | | |
| Text-to-Speech | • | | | |