Solutions
Court Solutions
You want to ensure your citizens have ready access to important
court-related information but your staff are already overburdened with
answering inquiries and processing fees and fines.
Selectron’s court product suite provides you with
user-friendly automated methods for handling routine questions and
accepting payments without tying up staff resources. Streamline your
daily operations with interactive technology and grant your citizens
around-the-clock access to the information they need.
Optional
Modules
Your agency is a dynamic
entity and as new citizen or staff concerns arise
you want to ensure your
interactive system accommodates your changing business practices.
Selectron accounts for the constantly evolving marketplace, offering
you a large library of enhancement modules so you can expand your
system’s capabilities as your requirements demand and your
budget allows. Listed below are some of the most popular add-on modules
for courts.
Outbound Delivery Services
MODULE
|
VOICE |
FAX |
E-MAIL |
SMS |
| Court
Appearance Reminder Notification |
• |
• |
• |
• |
| Jury
Duty Notification |
• |
• |
• |
• |
| Outbound
Alerts |
• |
• |
• |
• |
| Payment
Request Notification |
• |
• |
• |
• |
Payment Processing
MODULE
|
VOICE |
FAX |
E-MAIL |
SMS |
| Credit Card |
• |
|
|
|
Electronic Check
| • | | | |
| Payment Extensions/Arrangements | • | | | |
| Pinless Debit Cards | • | | | |
Court Administrator Modules
|
MODULE |
VOICE |
FAX |
E-MAIL |
SMS |
| CTI/Screen
Pop |
• |
|
|
|
| Desktop
Delivery |
|
• |
• |
• |
General Information
MODULE
|
VOICE |
FAX |
E-MAIL |
SMS |
| CommunitySelect |
• |
• |
|
|
| Staff
Directory |
• |
|
|
|
Customer Experience
MODULE
|
VOICE |
FAX |
E-MAIL |
SMS |
| Professional
Voice |
• |
|
|
|
| Spanish
Language |
• |
|
|
|
| Speech
Recognition |
• |
|
|
|
| Text-to-Speech |
• |
|
|
|
