“We’re very, very happy and we’re fortunate we have Selectron as a vendor. It really means a lot to have a vendor who understands what customer service means.”
Offload the routine customer calls that demand staff time and tie up phone lines by using our IVR and web solutions. Your customers can call or go online at their convenience to check their utility accounts or make payments. You can also communicate with them using automated outbound messaging.
“We chose Selectron because that’s who our software vendor recommended. They have a good partnership with Selectron and we have yet to be disappointed.”
– Pam Cloud, Clarksville Gas & Water