The Business License module for Selectron
Technologies Interactive Voice Response
(IVR) systems provides a convenient
and cost-effective method for a jurisdiction to manage the many
routine questions and activities related to local business license
requirements
By automatically retrieving data directly from the business license
database, users have easy access to information 24-hour a day.
Users can check the status on information such as their license
expiration date, renewal amount, payment information and any penalty
fees that are owed. Users can also check to see when renewal mailings
will occur and retrieve any public information about upcoming changes
in regulations, fees or public hearings. During business hours,
users with more complex questions easily can transfer to office
staff for additional assistance.
Check the status of the license
- Valid dates
- Complaints issued
- Expiration date
- Renewal amount
- Payment information
- Penalty fees due
Who Benefits?
- Business Owners
- City and County Staff
- Community
As an added benefit to the community, the Business License
module can be integrated with Selectron’s fully automated Payment Processing module to allow callers the option to pay renewal
or penalty fees automatically. |
