“It’s saving the customer because when they get the call they say, ‘Oh gosh, I can’t believe I forgot to pay that bill’, then they pay right then or they call back in and pay. That saves them from getting cut off, which saves us from having to go out there and cut them off.”
Don’t wait for the customer to come to you. Utilize phone calls, emails, and SMS messages to proactively engage and communicate with your customers. Deliver data-driven notifications that get results, fast.