Company History


Initially a division of Selectron Inc., Selectron Technologies was formed in 1990 when a longtime customer asked the company to develop a custom interactive voice response system. At that time, the company was providing both security management solutions and telephony services, and with several years of experience building complex telephone and voice mail solutions, expanding the product suite to include interactive voice response systems was a natural evolution.

As a pioneer in small-scale interactive technology, Selectron Inc. had many customers who were interested in the new technology. The customer base of the IVR division grew steadily over the next several years, as both private companies and public agencies learned how IVR could promote efficiency and increase customer service. Community Development agencies in particular saw the potential for streamlining processes using IVR, and quickly became the largest segment of the company’s IVR customers.

In 1994, the decision was made to focus effort towards developing integrated solutions for local Community Development agencies, and within two years, Selectron Inc. was established as the leading provider of IVR for Building & Planning Departments.

Growth and a New Name

By 2001, the IVR division had achieved more than a decade of growth and expansion and had more than 90 systems installed around the US and Canada. That year, the company acquired M-Track Software, a provider of mobile inspection systems for the building and code enforcement industries.

With expanded offerings and a growing customer base, it soon became apparent that reorganization would be necessary, and in January 2002, Selectron Technologies, Inc. emerged as an independent company.

Today, Selectron Technologies is a leader in the field of interactive technology, and continues to provide innovative and complex solutions to a variety of government agencies.

 



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