Selectron’s next-generation customer interaction platform provides agencies with an all-in-one solution for IVR, Web, Mobile, Outbound, and beyond. Our platform provides the Gateway to Government—an intelligence layer that brings multi-channel communication and complex system integration together under one unified platform.
“Really the key for us is that we now have more of a “turn-key” relationship with Selectron that allows us to provide payment and other information options to our citizens in a more timely and cost effective manner.” – Michael Mayta, Wichita, KS
Selectron’s offerings include IVR, Web, Mobile, and Outbound solutions for agencies across North America. One common question for most agencies is which deployment model best meets their needs. While some technology providers may just focus on a single model, Selectron understands the importance of offering you options. By considering a range of factors, we help our customers determine whether on-premise, managed services, or cloud services is the best solution for your situation.
You’ll get scalable, enterprise-wide benefits such as IVR and web portal systems from Selectron’s proven foundation in the local government market. From housing and service requests to transit and child support, we can provide real value across a breadth of city, county, state, and federal agencies.
We put the power of analytics, system monitoring, and configuration in the hands of your administration staff.