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Selectron Technologies announces extension of its small community product line
PORTLAND, OREGON — January 24, 2008 — Selectron Technologies, Inc., the leading provider of Interactive Voice, Web and Mobile Automation Solutions for local governments, announces an extension of its Express product line beyond VoiceUtility Express™ to include all departments currently served by Selectron solutions. Established in 2005, the VoiceExpress product line is available as a monthly subscription or for purchase. The VoiceExpress products offer interactive solutions for smaller communities, typically less than 20,000 in population, who seek the core functionality and automation benefits of Interactive Voice Response (IVR) systems.
“Smaller communities are being asked to offer the same self-service features as larger communities, but they have less resources to invest,” said Todd Johnston, President & CEO of Selectron Technologies, Inc. “As communities continue to be expected to deliver new or an increased level of service with the same or fewer dollars, self-service interaction becomes a critical solution. The ability to allow skilled staff to address the more complex daily activities while the IVR facilitates the routine interactions such as balance playback, payment processing, and outbound delinquency notification delivers the value immediately. The Express product line has delivered this core functionality for the smaller communities and we are excited to extend this line of products beyond the Utility department.”
About Selectron Technologies, Inc.
Selectron Technologies, Inc. is the premier provider of Interactive
Voice, Web, and Mobile Inspection Solutions for government agencies.
An extensive suite of products helps increase staff efficiency,
reduce infrastructure cost, and ensure customer satisfaction. Equipped
with the industry's top talent, proven methodologies, and more
than thirteen years of experience, Selectron offers innovative
and cost-effective interactive solutions for a variety of municipal
departments including: Building & Planning, Business License,
Election Office, Courts and Citations, Tax Assessment, Utility
Billing/Finance, and Zoning.
For more information, please visit Selectron
Technologies or call (866) 878-0048.
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